Case Manager (Bilingual Spanish/English Required)
Provide high-quality case management, advocacy, referrals, resources and services to survivors and their children in shelter, our housing program and in our communities through survivor-centered, trauma-informed approaches; hotline coverage; group facilitation; and support client progress using data management software. Some weekend and evening hours possible. Three years highly relevant experience; Spanish/English fluency and computer literacy required; bachelor’s or some college preferred. Candidate must have strong listening, communication and problem-solving skills; ability to assess, deal constructively, manage and/or de-escalate crises.
Bilingual English-Spanish Emergency Housing Manager
Oversee day-to-day operations and provide high-quality case management and resources for survivors and their children in our 12-bed emergency housing through survivor-centered, trauma-informed approaches. Responsibilities include managing consistent engagement with survivors and supporting progress toward their immediate goals; supervision and support for part-time staff; overseeing day-to-day operations, including inventory and supplies; accurate data collection using data management software to ensure safety, confidentiality and access to quality resources for survivors; and rotation in hotline and on-call coverage. Three years highly relevant experience; spoken and written English-Spanish proficiency and computer literacy required; bachelor’s or some college preferred.
Part-time Overnight, Weekend and As-needed Emergency Housing Relief Staff
Various weekday overnight shifts (Monday – Thursday 8 p.m.-6 a.m.), weekends (Friday evenings and overnight; Saturday and Sunday (7 a.m.– 3 p.m.; 3 p.m.-9 p.m.; 9 p.m.-7 a.m.) and as-needed relief staff to provide high-quality support to survivors and their children in short-term emergency housing. Answer hotline; perform entry and exit assessments; collect accurate data and provide shift reports; support clean and well-maintained facility. Experience assessing emergencies and providing crisis support. Excellent communication skills and sensitivity to domestic violence. Bilingual/bicultural preferred.
Hourly Part-time Children’s Support Staff
Hourly workers for morning, afternoon, evening and as-needed to provide activities for children. Experience interacting with children of all ages and providing structured activities. Reliable work history and sensitivity to domestic violence.
The ideal candidates will have a strong knowledge of resources in Chelsea, Revere, Winthrop, East Boston and Charlestown. They will be able to balance their love of being part of a mission-centered team with working independently; have exceptional assessment, listening, communication, problem-solving and de-escalation skills; be highly creative, flexible and adaptive; and have a deep understanding of culturally relevant, strength-based strategies within an economic and social-justice framework for working with survivors, the broader community and other members of the HarborCOV team.
Harbor Communities Overcoming Violence (HarborCOV) is an innovative nonprofit organization that offers culturally relevant emergency and longer-term resources, and affordable housing for survivors of domestic violence and their children, while educating the public about the causes and consequences of domestic violence.
HarborCOV values diverse life experience and is an Equal Opportunity/Affirmative Action Employer. People who are bilingual/bicultural, of color, Native/Indigenous, with disabilities and/or identifying as LGBQT are strongly encouraged to apply.
Send cover letter & résumé to:
PO Box 505754
Chelsea, MA 02150
No phone calls.